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Shipping & Returns
We’re committed to providing a seamless shopping experience, from order placement to delivery and beyond. Enjoy fast, secure shipping with tracking on all orders, so you know exactly when to expect your items. If something isn’t quite right, don’t worry—our easy return process allows you to return or exchange products within 30 days of receiving them. We prioritize your satisfaction and aim to make every step, from shipping to returns, as smooth and stress-free as possible.
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The lollipop stick package arrived open, with the sticks scattered throughout the parcel box.
Please note that the photo was taken after I gathered the scattered sticks and put them back into the packet.
Hi Swetha,
Thank you for bringing this to our attention. We’re sorry to hear about the condition in which your package arrived,this is definitely not the experience we aim to provide.
Please reach out to our customer service team at info@party-expert.com so we can look into this and make it right for you.
Cheers