Get it in time for Halloween

Shipping & Delivery

Enter your postal code to see your arrival date, what shipping costs and the cutoff to order.

  • 17 retail stores
  • Delivery across Canada

Your delivery date

When will your order arrive?

Enter your postal code: we work out the date from our cutoff, business days and your region.

Shipping rates by province

Three delivery zones: metro (major urban centres), regional (towns and villages outside them) and remote (northern or isolated areas, a few extra days).

Exact price confirmed at checkout.

Delivery method Carts over $25 Carts $25 and under
StandardYour zoneMajor urban centres Delivered byUPS — —
RegionalYour zoneOutside major centres Delivered byUPSor sometimesCanada Post — —
RemoteYour zoneNorthern or isolated areas Delivered byCanada Post — —
ExpressYour zoneFastest, where available Delivered byUPS — —

Rates before taxes. Your exact price is confirmed at checkout.

How it works

  1. Order

    Before noon ET on a business day.

  2. Prepared

    1 business day to prepare.

  3. Shipped

    You get an email with your tracking link.

  4. Delivered

    In business days. Weekends and holidays excluded.

Need it today? Pick it up in store.

17 Party Expert stores plus our Halloween Expert pop-ups. Choose pickup at checkout, or just come by.

Find my store

Where’s my order?

Track your parcel with your order number and email.

Track my order

Something went wrong? We’ve got you.

Write to us — a real person answers.

  • Delayed parcel

    Your parcel is running late

    First check the tracking link in your email. Still stuck? Message us and we’ll follow up for you.

    Track my orderChat with us

  • Damaged item

    Something arrived broken

    Take a photo of the item and the box, then send it to us with your order number.

    Report damageChat with us

  • Missing parcel

    Tracking says delivered, but nothing’s there

    Check around your door and with neighbours. Then message us and we’ll take it from there.

    Report a missing parcelChat with us

  • Wrong address

    You entered the wrong address

    Message us as soon as you can. If your order hasn’t shipped yet, we’ll fix the address.

    Change my addressChat with us

Frequently asked questions

Another question? Our team answers on chat.

Chat with us
What’s the order cutoff?

Orders placed before noon ET on a business day are prepared that day. After noon, they’re prepared the next business day.
Do weekends and holidays count?

No. We prepare and deliver on business days only — weekends and holidays don’t count.
Do you deliver to remote areas?

Yes. Remote delivery takes a few extra days and its price depends on cart value. Enter your postal code above to see your exact date. 
Is Express available everywhere?

Not everywhere. Express isn’t offered in every province or in remote areas. If it’s available to you, you’ll see it at checkout. 
Can I change my address after ordering?

Message us as soon as possible. If the order hasn’t shipped yet, we can fix the address.
Do you ship outside Canada?

Not at this moment.
How do I return something?

See our return policy for timelines and steps.