Please note that all our piñatas are sold empty. Candies and favors are sold separately.
We’re committed to providing a seamless shopping experience, from order placement to delivery and beyond. Enjoy fast, secure shipping with tracking on all orders, so you know exactly when to expect your items. If something isn’t quite right, don’t worry—our easy return process allows you to return or exchange products within 30 days of receiving them. We prioritize your satisfaction and aim to make every step, from shipping to returns, as smooth and stress-free as possible.
contents were squished and thrown ina big box without bubble wrap or protection. Pinata was slightly crushed. One toy bag has some broken toys.
didn't bother returning because the party was upcoming
Thank you for taking the time to give us this review and bringing this situation to our attention. We are sincerely sorry for the delivery experience and for any inconvenience incurred. We took your comment into consideration and made the necessary changes by improving our packaging system.
Could you send us an email at info@party-expert.com or call us at 438 771 7224 so that we can discuss the situation in detail ? Thank you and we hope to see you again.