Product Ideas: Can’t think of anything. I enjoy ordering from you.
Improvements: Can’t think of anything
Thank you Party Expert You have a wonderful selection of items in your website. Shipping was very fast. Good communication throughout the process.
Hello Paula,
Thank you so much for taking the time to share such thoughtful feedback. We’re truly happy to know your experience from ordering to delivery was a positive one. It means a lot to our team to hear this.
Cheers
Ordering online is risky. They might send you something different from what you ordered.
Hello Zuleidy ,
We are truly sorry to hear about your experience and regret that your order did not meet expectations. This is certainly not the standard of service we aim to provide.
We would really appreciate the opportunity to look into this and make things right for you. Please contact us directly by email at info@party-expert.com with your order details so we can review the situation and offer a proper solution as quickly as possible.
Thank you for bringing this to our attention.
Cheers
Excellent service!
J'avais 2 places à vérifier et quand je suis rentré chez Party-Expert et que j'ai rencontré William, je n'avais pas le goût d'aller ailleurs. Il m'a conseillé des choix de couleur, montrée les prix des arrangements et les différents bouquets qui peuvent faire. Il savait que je fesait juste me renseigner car fallait que je parle avec la famille. Il a été patient il m'a servi d'une belle façon et compris mes besoins. Je suis reparti sans rien acheter.
Le lendemain je suis retourné pour faire mes achats et quand j'ai vue William je voulais que ça soit lui qui s'occupe de moi.
Il m'a aidé à choisir des couleurs ainsi que la grosseur du bouquet selon mes besoins.
J'ai été voir Sarah l'assistante gérante pour l'informer de l'excellent service que j'avais reçu avec William. Elle était contente d'apprendre que j'avais été bien servi et me dit qu'elle allait lui transmettre le commentaire. C'est elle qui à terminé les petits détails (impression sur un ballon, confettis) et la facture et elle me dit je m'en occupe personnellement cela à été rassurant car elle savait exactement ce que je voulais.
Quand ça vient le temps de se plaindre on prend le temps de le faire mais quand c'est du positif on passe à côté.
C'est dommage car ça fait du bien à entendre quand tu fais bien ton travail.
Une cliente satisfaite 😁
Merci infiniment Isabelle pour ce magnifique témoignage 😊
Nous sommes très touchés par votre retour et ravis de savoir que votre expérience en magasin a été aussi positive. William et Sarah seront certainement heureux de lire vos mots et de savoir que leur écoute et leur accompagnement ont fait la différence. Votre reconnaissance compte énormément pour toute notre équipe et nous motive à continuer d’offrir le meilleur service possible ✨
Au plaisir
Great experience
Great experience all around.
Thank you Dianna 😊
We really appreciate you taking the time to share your feedback and are glad everything went smoothly for you. Thanks for choosing Party Expert ✨
Cheers
:-D Was Contacted about my Issues right away! Great Customer Service!
Was suppose to get 10% off, but it didn't work. I wrote the company to get this fixed. No one wrote back. Must have been a wrong email address, or got lots in the void. After leaving a not great review they contacted me right away, and quickly gave me my discount!! I would buy from them again, and recommend it. Just make sure if you write them, send an email to the store don't use the website link ;-)
Thanks again!
Hello Jarred,
So sorry about that. I just to make sure you sent the email at info@party-expert.com ? We have checked and found no email associated with your order.
We do see that your order is eligible for the 10% discount and will apply it right away.
Cheers
Easy and smooth experience
Easy and smooth experience. Great prices and excellent customer service. Highly recommend
Thank you John 😊
We really appreciate your kind feedback and recommendation.
It means a lot to our team that everything went well for you.
Cheers
Product Ideas: Winnie the Pooh plush, decor
Improvements: Offer deals on shipping.
Adorable Grinch plush!
Thank you so much, Tina, for your lovely review! We’re delighted to hear the Grinch plush was the perfect size for your trees and DIY décor. Your ideas for Winnie the Pooh plush and décor, as well as your suggestion about shipping deals, are greatly appreciated and will be shared with our team. Thank you for your support!
Cheers
Paid extra for quicker delivery and came within 2 days
Paid extra for quicker delivery and came within 2 days.
Thank you Kathleen 😊
We are glad the delivery met your expectations and that everything arrived quickly. We appreciate you taking the time to share your experience✨
Cheers
Great products that were hard to find elsewhere
Great products that were hard to find elsewhere. Fast shipping, excellent communication and tracking!
Thank you so much, Elizabeth, for your wonderful review! We’re thrilled to hear you found products that were hard to find elsewhere and that our shipping and communication met your expectations. Your suggestion for more Harry Potter items is noted we’ll definitely keep that in mind. We truly appreciate your support! ✨
Cheers
Bonjour Nadia,
Merci beaucoup pour votre commentaire ! Nous sommes ravis d’apprendre que la livraison a été rapide et efficace 😊
Au plaisir
Fast
Fast service
Hello,
Thank you for your review! We’re glad to hear you were happy with the fast service and overall experience 😊
Cheers